Contact
Contact Tak-tical Bags
Have a question about a product, delivery, return, or existing order? Our customer-support team is ready to help.
Our Location
Tak-tical Bags is a Canadian-operated online business based in Chatham, ON, Canada.
Customer-Support Hours
Monday to Sunday: 4:00 p.m.–8:00 p.m. Eastern Time
Response Time
We aim to respond to all enquiries within one business day. During weekends, holidays, or periods of high order volume, responses may take up to two business days.
Questions About an Order
For faster assistance, please include the following information in your message:
- Your order number
- The name and email address used to place the order
- The product involved
- A brief description of your question or concern
- Photographs of the product or packaging, when reporting damage or a defect
Your order number can be found in your order-confirmation or shipping-confirmation email.
Connect With Us
Follow Tak-tical Bag and Tak-tical Financial on
- Instagram: @mattersofthemomentmedia
- Facebook: @mattersofthemomentmedia
- TikTok: @mattersofthemomentmedia
Frequently Asked Questions
Before contacting us, visit our Frequently Asked Questions page for information about:
- Order processing and delivery times
- Tracking an order
- Changing or cancelling an order
- Product measurements and laptop compatibility
- Returns, refunds, and exchanges
- Damaged or incorrect products
Returns
For complete information about delivery times, tracking, eligible returns, and refund processing, please review our policies:
Send Us a Message
Complete the contact form below and provide as much information as possible. We will respond using the email address entered in the form.